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RLA Conf & Expos: Las Vegas 2014
Rio Las Vegas
Mon, Feb 10, 2014 - Thu, Feb 13, 2014

RLA Conference & Expo: Las Vegas 2014
Conference Schedule

LIVE VIDEO STREAMING: If travel or cost restrictions are overwhelming, look at our low cost Live Video Streaming Solution. Sessions at the RLA Conference & Expo: MON - FEB 10, 2014 will be streamed live into your office or home; this includes all general sessions, case studies, panels and tracks.


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MON - FEB 10, 2014
7:30 AM

12:00 PM

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.
8:00 AM

11:00 AM

Las Vegas 2014 - Workshops Schedule

Room B
Palma F
Room C
Palma G
Room D
Tropical A
Room E
Tropical D
1

8:00-11:00 AM
Dr. John Ryan
President

WORKSHOP: Maintaining Food Safety During Transportation Processes
Track: Food and Beverage (Unsaleables)
Tony Sciarrotta
Asset Recovery

WORKSHOP: How To Reduce Returns (and Become a Hero at Your Company)
Track: Consumer Products
Gailen Vick
Executive Director

WORKSHOP: Successful Outsourcing: RFQs, Contracts and SOWs
Track: Corporate Social Responsibility
Track: Standards
Maria Molina
Account Manager - Americas Region

Reverse Logistics Association Membership Benefits
11:00 AM

5:00 PM

RLA CHARITY GOLF TOURNAMENT - Red Rock Country Club

Sponsorships allow you to host your guests and take advantage of this great networking opportunity. Buses leave at 11:00 am for 18 holes and 1:00 pm for 9 holes of golf from the Rotunda passenger drop-off.

If you would like to participate or be a sponsor, please contact felecia@RLA.org.

Sponsorships for this event are still available.

TUE - FEB 11, 2014
8:00 AM

4:00PM

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.
9:00 AM

3:30 PM

Las Vegas 2014 - Workshops Schedule


Room B
Palma F
Room C
Palma G
Room D
Tropical A
Room E
Tropical A
2

9:00-10:45AM
Michael Blumberg
President

WORKSHOP: Winning Strategies for Marketing & Selling Reverse Logistics Services
Track: Consumer Products
Track: Data Storage
Track: Extended Warranties
Track: Life Sciences
Track: North America
Track: Retailers
Track: Space & Aviation (Obsolescence)
Track: Sustainability and Environmental Management
Track: Wireless Telecommunications
Tony Sciarrotta
Asset Recovery

WORKSHOP: How To Reduce Returns (and Become a Hero at Your Company)
Track: Consumer Products
Gailen Vick
Executive Director

WORKSHOP: Best Practices: Lean Repair and Reverse Logistics Trends
Track: Consumer Products
Track: Standards
Elena Renard
EMEA Account Manager

Reverse Logistics Association Membership Benefits
10:45AM

MORNING BREAK

3

11:00-12:45PM
Michael Blumberg
President

WORKSHOP: Benchmarks & Best practices in Reverse Logistics
Track: Consumer Products
Track: Corporate Social Responsibility
Track: Data Storage
Track: Extended Warranties
Track: Software Solutions
Track: Standards
Track: Sustainability and Environmental Management
John Ryan
President

WORKSHOP: Monitoring Technologies
Track: Corporate Social Responsibility
Track: Food and Beverage (Unsaleables)
Track: Standards
Gailen Vick
Executive Director

WORKSHOP: RL Sustainability
Track: Sustainability and Environmental Management
4

2:30-3:30PM
 
Michael Blumberg
President

WORKSHOP: Establishing Key Performance Indicators for Reverse Logistics
Track: Corporate Social Responsibility
Track: Extended Warranties
Track: North America
Track: Standards
Track: Sustainability and Environmental Management
   
12:00 PM

1:30 PM

INDUSTRY COMMITTEE CHAIR/CO-CHAIR STRATEGY & REPORTS MEETING/LUNCH

Room F: Tropical E
1:00 PM

EXHIBIT HALL OPEN

2:30 PM

3:30 PM

COMMITTEE REPORTS

BOARD MTG

Room B
Palma F
Room C
Palma G
Room D
Tropical A
Room E
Tropical D
Room F
Tropical E
 
Tom Burnam
Director Global Service Operations

PANEL: Data Storage Committee Report
Track: Data Storage
Ron Lembke
Associate Professor

PANEL: Standards Committee Report
Track: Standards
Angelika Kluna
President

PANEL: Wireless Telecommunications Committee Report
Track: Wireless Telecommunications

RLA BOARD MEETING / LUNCH

3:30 PM

4:30 PM
Craig Plowden
Managing Director and Owner

PANEL: Africa Chapter Report
Track: Africa
Felipe Ortiz
Administracion O Logistica Reversa

PANEL: Brazil Chapter Report
Track: Brasil
Guillermo Fernández deJáuregui
CEO

PANEL: Latin America Chapter Report
Track: Latin America
Kathy Murphy
Senior Sales Operations Manager

PANEL: Consumer Products Report
Track: Consumer Products
4:30 PM

5:30 PM
Charlie O Shaughnessy
Global Returns Manager

PANEL: Europe Chapter Report
Track: Europe
Leonard Schneeman
Sr. Vice President, Chief Technology Officer

PANEL: Software Solutions Committee Report
Track: Software Solutions
Mohan Kumar D
Category Manager - Services

PANEL: APAC Chapter Report
Track: APAC
Tony Sciarrotta
Asset Recovery

PANEL: RL Certification Committee Report
Track: RL Certification
Maria Molina
Account Manager - North America

PANEL: RLA Retailers Summit
Track: Retailers
5:30 PM

7:30 PM

Awards Gala (for Members, Speakers & Exhibitors) - Room A: Amazon L, M

End the day with an Awards Gala, honoring those dedicated and committed to Reverse Logistics. The following awards will be presented.

RLA Reverse Logistics Excellence Awards

  • Operational Excellence
  • Vendor Solution
  • Green Reverse Logistics
  • Lifetime Achievement

There will be hors d'oeuvres and refreshments.

WED - FEB 12, 2014
8:00 AM

5:30 PM

EXHIBIT HALL OPEN

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.
10:00 AM

11:30 AM
Room A
Amazon L, M
Welcome Remarks
Gailen Vick
Executive Director

Welcome

Keynote Address
Don Patch
Director of Global Logistics

Engineered for Success
Track: Consumer Products

11:30 AM

12:30 PM

BUFFET LUNCH - EXHIBIT HALL Sponsorship Available

12:30 PM

1:30 PM
Room A Panel
Amazon L, M
Room B
Palma F
Room C
Palma G
Room D
Tropical A
Moderator
Ron Lembke
Associate Professor, Supply Chain Management

PANEL: Returns in the OmniChannel
Track: Consumer Products
Track: Retailers

James Tilton, CPIM, LSS GB
Logistics Manager Global Repair Services/Americas

'Leaning Out' Your Returns Processes
Track: ReMan (Automotive & HD)
Track: Spare Parts Management

Steven Koenig
Director, Industry Analysis

Consumer Technology Trends and the Impact on Returns
Track: Consumer Products

Samuel Letzerich
Service Parts Logistics Sr. Manager

Serializing Inventory for Sustainable Productivity Improvements
Track: Consumer Products
Track: Sustainability and Environmental Management


Georgia Majors
Div. Vice President – Supply Chain, Logistics


Peter Reynolds
Repair Center Manager


Curt Bimschleger
Senior Vice President -- Retail Logistics

     
1:30 PM

2:30 PM
Room A Panel
Amazon L, M
Room B
Palma F
Room C
Palma G
Room D
Tropical A
Moderator
Tony Sciarrotta
Asset Recovery

PANEL: Partnering Pre-Sale To Reduce Returns: Manufacturers And Retailers Team Up
Track: Consumer Products
Track: Food and Beverage (Unsaleables)
Track: Retailers

Marcelo Ivan Melek
President

Reverse Logistic in Brazil and Paraná: Sinqfar's experience
Track: Brasil

Robert Rodriguez
Director, Customer Care & Quality

Justin Harding
Product and Reverse Logistics Manager

Engaging Teamwork to Drive Customer Satisfaction
Track: Consumer Products

Douglas Schmitt
Vice President

Trends, Innovation, and Dell’s approach to solving unmet needs
Track: Consumer Products


Kathy Murphy
Senior Sales Operations Manager


Rachel North
Director, Post Sales Operations


David Richardson
Sr. Manager Reverse Supply Chain

     

Raul Castilla
Director, Reverse Logistics


Paolo Martin Olbes
Business Development Manager

     
2:30 PM

3:30 PM

AFTERNOON BREAK - EXHIBIT HALL Sponsorship Available

3:30 PM

4:30 PM
Room A Panel
Amazon L, M
Room B
Palma F
Room C
Palma G
Room D
Tropical A
Moderator
Muzzi (Amedio) Palmieri
Executive Director Global Supply Chain

PANEL: Continuous Improvement and Lenovo’s use of Bold Work-Out
Track: Consumer Products

Joe Kripli
Global Business Development Leader

Automotive Remanufacturing Yesterday and Today
Track: ReMan (Automotive & HD)

Thomas Burnam
Director Global Service Operations

Secondary Market for Drives
Track: Consumer Products

Haozhe Chen
Assistant Professor

Reverse Logistics and Corporate Social Responsibility
Track: Corporate Social Responsibility


Rob Bromley
National Returns Center Operations Manager USA


Walter Roberson
Returns Center Test Engineer


Michel Nhouyvanisvong
Returns Center Team Lead

     

Delious Thompson
Quality Engineer

4:30 PM

5:30 PM
Room A Panel
Amazon L, M
Room B
Palma F
Room C
Palma G
Room D
Tropical A
Moderator
Andrew Katcher
President

PANEL: Choosing RL Software for your Company
Track: Software Solutions

Ramswaroop Boddu
Supply Chain Consultant

Disposition Decision Matrix based approach to optimizing recoveries within the Reverse Supply Chain
Track: Consumer Products

Maria Molina
Account Manager - North America

Reverse Logistics Association Membership Benefits

Eric Harris
Assoc Counsel Director International Gov Affairs

Current State of the U.S. Electronics Recycling Industry
Track: Sustainability and Environmental Management


Charles Johnston
Director - Reverse Logistics


Ray Miller
National Sales Director

     
           
5:30 PM

7:30 PM

CONFERENCE RECEPTION

Expo Hall: Amazon N, O, P Q, R
THU - FEB 13, 2014
8:00 AM

EXHIBIT HALL OPEN

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.
9:00 AM

10:00 AM
Room A Panel
Amazon L, M
Moderator
Gailen Vick
Executive Director

PANEL: Global Reverse Logistics Infrastructure


Steven Koenig
Director, Industry Analysis


Douglas Schmitt
Vice President


Aly Pinder Jr.
Research Analyst, Service Management


Charles Johnston
Director - Reverse Logistics


Eric Smith
Senior Vice President

10:00 AM

11:00 AM
Room A Panel
Amazon L, M
Room B
Palma F
Room C
Palma G
Room D
Tropical A
Moderator
Mark Erickson
National Account Manager

PANEL: Managing Asset Recovery with Multi-Channel Marketing
Track: Consumer Products

Thomas Maher
Vice President, Global Service Parts

Services Supply Chain Innovation
Track: Africa
Track: APAC
Track: Brasil
Track: Corporate Social Responsibility
Track: Europe
Track: Extended Warranties
Track: Latin America
Track: North America
Track: Spare Parts Management
Track: Sustainability and Environmental Management
Track: Wireless Telecommunications

Jason Kollarik
Assistant Manager - Operations and Returns

Improving Efficiency in the Refurbishing Process
Track: Consumer Products

Aly Pinder Jr
Research Analyst

State of the Reverse Logistics Market
Track: Consumer Products
Track: Food and Beverage (Unsaleables)
Track: ReMan (Automotive & HD)
Track: Space & Aviation (Obsolescence)
Track: Spare Parts Management
Track: Wireless Telecommunications


Heather Raymond
Business Solutions Development Program Manager


Lisa Cotter
Sr. Director Reverse Logistics


Tony Sciarrotta
Asset Recovery


David Carman
Director

 
11:00 AM

12:00 PM
Room A Panel
Amazon L, M
Room B
Palma F
Room C
Palma G
Room D
Tropical A
Moderator
Michael Blumberg
President

PANEL: Best Practices in Reverse Logistics Management
Track: Consumer Products
Track: Corporate Social Responsibility
Track: North America
Track: RL Certification
Track: Spare Parts Management
Track: Standards
Track: Sustainability and Environmental Management

Mauricio Salinas
RL Program Manager

Cisco's Reverse Logistics Process to Recover, Reuse and Resale Channel Return Products
Track: Consumer Products

Michael Mikitka
Warehousing Education and Research Council

Benchmarking & Best Practices – Increasing Productivity and Warehouse Efficiency
Track: Consumer Products
Track: Food and Beverage (Unsaleables)
Track: Spare Parts Management

Paolo Martin Olbes
Busines Development Manager

Reverse Logistics and Retail distribution of products in South East Asia


Muzzi (Amedio) Palmieri
Executive Director Global Supply Chain


Keith Dawson
Director, Secondary Markets


Steven Kabak
Senior Manager, Order Services


Jennifer Batchelor
Associate Professor


Lisa Hitesman
Reverse Logistics Manager

12:00 PM

EXHIBIT HALL CLOSES

12:00 PM

12:30 PM
Closing Remarks / Lucky Draw
Gailen Vick
Executive Director

Closing Remarks
LUCKY DRAWING SPONSORS
  • LUCKY DRAW SPONSORSHIPS AVAILABLE

    MUST BE PRESENT DURING THE DRAWING TO WIN
  • LENOVO


    Yoga Tablet 10
  • iRobot Corporation


    (2) Roomba Vacuum Cleaning Robots
  • Rolls-Royce Corporation


    RR Titleist golf balls, RR pitchfix gift set, RR Golf Tees & Marker, RR Vented Umbrella, RR Cap, RR Igloo Cooler
  • Jarden Consumer Solutions


    2 Espresso Makers, 2 Food Savers, 2 Oster StandMixers
  • Samsung


    (2) Samsung Galaxy S4s
  • Toshiba America Electronic Components, Inc.


    2 External Hard Drives
  • Sanitary Cold Chain


    (2) Food Safety/Book Giveaway
  • P&F USA


    Bluetooth Speakers
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