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Las Vegas 2010 - Event Schedule

SUNDAY - FEBRUARY 7, 2010
2:30PM-
7:30PM

RLA FOOTBALL PARTY  (Sponsorships Available)
Special Guest:
Mike Singletary, Head Coach - San Francisco 49ers
Special Guest Sponsored by:   

MONDAY - FEBRUARY 8, 2010
8:00AM-
1:00PM

5th RLA ANNUAL GOLF TOURNAMENT (Sponsorships Available)
Red Rock Country Club
To Benefit Kids On The Move  

8:00AM-
3:30PM

PRE-CONFERENCE WORKSHOPS

1:00PM

EXHIBIT HALL OPENS

1:00PM-
2:00PM
RLA Industry Committees - Committee Reports
2:30PM-
3:30PM
Track C Track D Track E Track F
Chairperson: Ron Lembke, Ph.D.,
Associate Professor of Supply Chain Management
University of Nevada

Reverse Logistics Standards
Chairperson: Jack Debutts,
Retail Returns & Strategic Planning Manager,

Retail Consumer Products
Chairperson: Bruce Stevenson,
Director of National Sales
RMS, Inc.

Food & Beverage Industry
Chairperson: Ed Inal,
Sr Director Service Operations


Data Storage
4:00PM-
5:00PM
Chairperson: Michael Blumberg,
President,
Blumberg Advisory Group

Medical/Pharmaceutical Industry
Chairperson: Roy J. Steele
President,
RoShar Associated, LLC


Spare Parts Management
Chairperson: Leonard Schneeman,
SVP CTO

Information Technology Solutions
Chairperson:
Dan Gardner,
VP Business Development

Wireless Communications
6:00-
9:00PM

EXHIBITOR, SPONSOR & SPEAKER RECEPTION - EXHIBIT HALL (Sponsorship Available)

Official Wi-Fi Sponsor Las Vegas 2010

TUESDAY - FEBRUARY 9, 2010
8:00AM

EXHIBIT HALL OPENS

10:00AM Welcome Remarks
gailen vick - president reverse logistics trends, inc.Gailen Vick,
President,
Reverse Logistics Association
10:30AM
Introduction
Dale S. Rogers Ph.D.,
Foundation Professor
Keynote Address
Mark Twaalfhoven,
President,
Valuec BV
Always On – A Life Cycle Partnership Download
11:30AM-
12:30PM

BUFFET LUNCH - EXHIBIT HALL (Sponsorship Available)

12:30PM
Track A Panel Track B Track C Track D Track E Track F

Michael Blumberg
,
President
Blumberg Advisory Group

Service Supply Chain Challenges and Best Practices for High Value and Long Life Cycle Requirements

Download

Matt Snyder
,
Senior Manager


Lean Enterprise Transformation: Case studies from Dell Reverse Logistics
Download

Bernie Schaeffer
,
CVP Post Sales
Motorola Mobile Devices

Consumer Self Service - Prevention is the Best Medicine
Download

Lisa Bachler,
Senior Program Manager


Return Center Triage - Prioritized Processing for Maximum Value
Download

James Cochrane
,
Vice President, Ground Shipping

New Solutions for Reverse Logistics



Anthony Chiarello
,
COO & EVP

CJ Charlton
,
Senior Executive


Managing Your Green Supply Chain to Finish in the Black

Download

Paul Tran
,
Sr. Director of Sales and Marketing,



Keith Mckervey
,
Director Logistics,



Bob Kerbyson
,
Sr. Director Global Repair,



Edwin Heslinga
,
Director After Sales Services,



Jeff Henry
,
Global Reverse Value Chain Manager,


     
1:30PM
Track A Panel Track B Track C Track D Track E Track F

Moderator:
Joseph Walden,
Executive Director

Aftermarket Support of
Wireless Devices

Download



Steve Brown
,
Global Product Life-cycle Manager

Ken Ueltzen
,
Vice President


Case Study: Minimizing Service Parts Expense by Coupling Your Repair Strategy With an Alternate Sourcing Strategy
Download

Craig Sultan
,
Sr Manager Reverse Logistics

Colin Kempter
,
Principle Consultant


An Analysis of Cloud Computing (SaaS) Technology for Product Returns
Download

Gotthard Haug
,
CEO

The value add of a dedicated After Market Service Provider - What does the customer expect today?
Download

Suranjan Pramanik,
AVP, Head Of Mfg & Hitech

Karyn Wilder,
Sr. Mgr,
Customer
Returns


Case Study: Customer Returns Support and Asset Recovery - Non-service

Russ Hiles
,
Sr. Manager, Vendor Operations

Scott Hertel
,
Director of High Tech Logistics Solutions

Manny Lata
Senior Manager, Service
2:30-
3:30PM

AFTERNOON BREAK - EXHIBIT HALL (Sponsorship Available)

3:30PM
Track A Panel Track B Track C Track D Track E Panel Track F

Greg Hazlett,
Principal


Creating a Customer Centric Reverse Supply Chain Strategy
Download

Brian Carter,
Solution Manager


Leveraging Your IT Investment for Managing Reverse Logistics

Bradley Gross
,
Attorney at Law


Stay Out of Court! Drafting the Perfect RL Agreement
Download

Hannah Kain
,
President & CEO


Using Web Design to Reduce Return Rate and Processing Cost
Download

Chuck Johnston
,
Sr. Director, Returns


Reverse Logistics Initiatives
Download

Tim Sensenig,
Executive VP


Transportation Logistics Platforms of the Future
Download

John Axe
,
CEO


Pat
Sullivan
,
VP Bus Dev


Norm Brouillette
,
Group Director


Dale
Rogers Ph.D.
,
Foundation Prof.

Srini Gorty
,
Co-Founder & VP


Jim Schoessling
,
VP of Operations


Pam Rapp
,
Director of Merchandising Support



Tim Neale,

Systems Manager for Reverse Logistics



Jay Frayser
,
.com Returns Mgr.


4:30PM
Track A Panel Track B Track C Track D Track E Track F

Roy Steele,
President
RoShar Associates

Service Parts Management
Download

Edward Higgins
,
VP


Measuring Success in Outsourced Reverse Supply Chain Solutions

Jim LaRocque
,
Senior VP of Service


Logistics Partner Selection
Download

Sean Casey
,
VP of OEM Sales


Integrated Asset Recovery - Providing Top-Line Revenue and Bottom-Line Savings

Pat Anderson,
Senior Solution Architect


Follow the Leader: How to Pick the Right Reverse Logistics Champion in Your Organization

Paul Gettings
,
Executive
VP




Xavier de Mongros,

Services Supply Chain Director




John Baehr

Service Spares Reverse Logistics Manager




John Weatherup,

New Business Development




Todd Snyder
,
Global Logistics Dir. of Sales, High-Tech




John Rinehart,

Manager, Reverse Logistics Information Services




Paul Bruce
,
Vice President




Jesse Sales,

Senior Manager



 
WEDNESDAY - FEBRUARY 10, 2010
8:00AM

EXHIBIT HALL OPENS

8:30AM Industry Keynote Address
William Pollock, Vice President - Principal Analyst
Aberdeen Group
Download
9:30-
10:30AM

INTERMISSION - EXHIBIT HALL

10:30AM
Track A Panel Track B Track C Track D Track E Panel Track F

Tony Sciarrotta
,
Director, Asset Recovery,
Philips Consumer Lifestyle


Asset Recovery and Returns Management Processes

Download

Mary Anderson
,
Mgr, Sales, Pricing And Communications, Expedited


Bringing Expedited Shipping to New Levels
Download

Cayce Roy
,
EVP & President


Using a Multi-Channel Reverse Supply Chain Strategy to Thrive in a Down Economy
Download

Sanjeev Kakar
,
Director


Reducing Total-Cost-of-Services

Moderator:
Steve Blaz,
Steve Blaz & Associates

Reverse Logistics and Emerging Markets - Securing your Supply Chain into and out of Brazil
Download

Mike Sego,

Director of RL Connections


RL Connections - Network with the Best
Download

Mike Moore
,
VP
Supply
Supply Chain Services



Steve
Rop
,
VP
Liquidity
Services



Kristin Secreto
,
VP
SiRAS, Inc.



Pam Rapp
,
Director of Merch
Support




Elaine Gasser
,
Director of Returns & Remktg



Sherry Olivier
,
VP Product Dev.



John Miller,

VP Global
Business
Development


Rod Berryhill
,
Director - Service Operations (Global Support)



Grant Gordon,

Managing Partner
GSG Supply Chain Strategies


Mary Wells
,
Emerging Markets Repair Manager


11:30AM
Track A Panel Track B Track C Track D Track E Panel Track F

Moderator:
Ron Lembke, Ph.D.,
Associate Professor of Supply Chain Management


Best Practices for Recycling and Product Recovery Through the Mail
Download

Thomas Stanton,
International Analyst/ Licensed Customs Broker

International Returns
Download

Howard Rosenberg
,
CEO
B-Stock Solutions

Alternative Means of Liquidation
Download

Seshagiri Singaraju
,
Materials Manager


Achieving Velocity In Reverse Supply Chain Operations

Tim Konrad
,
Senior Vice President


Greening the Reverse Supply Chain
Download

Dan
Barrett

Manager of Sales and Market Development




Mike Umbach

Group VP, Product Development & Marketing




Brian
Naab

Global Commodity Manager - Imaging




Michael Ryan

Vp Sales/
Marketing-Trans-
portation Logistics



 
Paul Adamson,

VP

Mike Ehlers,

VP Service



Matt Snyder,

Senior Manager

Susan Wackerman



 
12:30-
2:00PM

BUFFET LUNCH - EXHIBIT HALL (Sponsorship Available)

12:45-
1:45PM

LUNCH & LEARN - Palma Conference Room

Join TAKE Supply Chain and special guest, Michael Blumberg, president of Blumberg Advisory Group, for an interactive workshop and complimentary lunch on Wednesday at the Rio Suites Hotel & Casino.

Sponsored by:


Seating is limited, click here to register.

2:00PM
Track A Panel Track B Track C Track D Track E Panel Track F

Moderator:
Bob Ticknor,
Founder,
Service Solutions Team

Methods of Outsourcing
Download

David Mowat
,
Sr. Manager,
Services
Technology


Dennis Cain
,
VP Software and Services

Cisco/DEX Case Study Integrating an Acquisition � How to Eliminate Reverse Logistics Complications

Dave Shripal,
CEO and Founder


Enabling Multi-Party, Multi-Channel, Multi-Program Reverse Logistics
Download

Clay Valstad
,
Vice President Customer Service


Recessionary Impact on the Reverse Supply Chain and Some Best Practice Considerations
Download

Moderator:
Jesse Larose,
President,

Panel
Discussion:
RL Best Practices: Reducing Expenses through Green Initiatives

Mike Landry,
Founder and CTO


RL Connections - Network with the Best
Download

Darrin Browder
,
Reverse Logistics Program Manager



Kathy Murphy,Special Markets Sales Manager



James Floyd,
Director of Reverse Logistics



John Miller,
VP Global
Business
Development




Glen West,
GM, Green Solutions





3:00PM
Track A Panel Track B Track C Track D Track E

Moderator:
Steve Blaz,
Steve Blaz & Associates


What is 'Best in Class' to You?

Download

Jeff Cohen,
CMO & Strategic Business Development

Digital Media - Making it Work for You
Download

Mark Servidio
,
VP-Environmental Supply Chain


Environmental Supply Chain
Download

Bob German,
Senior Staff Engineerr


Evolving Role of Reverse Logistics
Download

Leslie Harms,
Director of Membership Relations

Using Your RLA Benefits

Chris Griffin,

Sr. Manager, Global Retail Returns


Rod Berryhill
,
Director - Service Operations (global Support)



David Lamb
,
Director, Technical Services



Bill Kenney,
Executive VP - Business Development



Dennis Dienno,
Sr. Manager- Americas Service Parts


 
4:00PM Closing Remarks Download
Kurt Walker
Director, Special Events
Reverse Logistics Association
4:30PM LUCKY DRAWING
Leslie Harms

Director of Registration/Membership Relations
Drawing for iPods, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)
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