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Singapore 2009 - Conference Schedule

Conference presentations are available for download at no charge for RLA Members. Click on the Download link, then log in with your RLA username and password.

SUNDAY - SEPTEMBER 27, 2009
6:00PM-
11:00PM

FORMULA ONE SINGAPORE RACE PARTY
Opal Suite, 8th Floor Concorde Singapore

MONDAY - SEPTEMBER 28, 2009
9:00AM-
4:30PM
Pre-Conference Workshops
3:30PM

EXHIBIT HALL OPENS

5:00-
7:00PM

RLA Reception for Event Exhibitors, Sponsors and Speakers - EXHIBIT HALL

TUESDAY - SEPTEMBER 29, 2009

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8:00AM-
9:00AM
RLA Industry Focus Committees
Open Discussions
8:30AM

EXHIBIT HALL OPENS

10:00AM gailen vick - president reverse logistics trends, inc.Welcome Remarks
Gailen Vick, President,
Reverse Logistics Association
Keynote Address:
From Brand to Provider - Change to Protecting the Revenue Stream
Download
Mark Twaalfhoven, President,
Valuec BV
11:30-
1:00PM

BUFFET LUNCH - EXHIBIT HALL

1:00PM Track A Track B Track C
Joseph Wong
Asia Pacific Logistics Manager


Localization of Globalization of Supply Chain Download
Roger Rowley
Service Manager


Reverse Logistics with the CE Environment Download
Kenichi Kato
Managing Partner, Katotec Pte Ltd


Should Warranties be Revolutionized?
2:00PM Track A Track B Track C
Vincent Lim
APAC SCFO - Program Manager


Fueling Growth through Supply Chain Innovation Download
Rainer Gapp,
AP Operations Manager Global Asset Recovery Sol.


Why do leading IT companies entrust their worldwide reverse logistics processes to a unique LSP?
Download
Colin Kempter
Principal Consultant


Creating A Reverse Logistics “Network”
3:00-
4:00PM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

4:00PM Track A Panel Track B Track C
Moderator:
Tony Sciarrotta
,
Director, Asset Recovery


Panel Discussion - Efficient Returns Management
Karel van de Pijpekamp,
Sales and Marketing Director - Asia


The Increasing dependence on efficient logistics in Aftermarket operations
Download
Leslie Harms,
Director of Registration/
Membership Relations
RLA

Maximize Your RLA Membership Benefits

Dr.ir. Harold Krikke
,
Vice RLA Professor of Closed Loop SCs,
Open University

Stephen Barnett
,
Business Manager


Kimitaka Usami
,
Director


Kang Zhang
,
General Manager, Asia / Pacific


Bernard Lim
,
Manager, AP Hub & Asian Service Parts Operations


Mark Goh

Associate Professor, National University of Singapore

8:30AM

EXHIBIT HALL OPENS

9:00AM Track A Panel Track B
Moderator:
Tan Kok Huan
Senior Service Program Manager


Panel Discussion - Warranty Management
Tai-Woo Chang,
Assistant Professor


Improvement of reverse logistics for recycling consumer electronics in South Korea Download

Kenichi Kato

Managing Partner

Simon Mallitte

VP Business Development

Kip Ferris

VP Business Development
10:00-
11:00AM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

11:00AM Track A Panel Track B
Moderator:
Andrew Katcher
President - Rapid Results, Inc.


Panel Discussion - Reverse Logistics in Emerging Markets Download
Wendy McDowell
Sr. Manager

IPG Hardware Operations Transformation Download

Tony Sciarrotta

Director, Asset Recovery

Rajesh Piplani

Associate Professor & Director - Center for SCM

John Axe

CEO
12:00-
1:30PM

BUFFET LUNCH - EXHIBIT HALL

1:30PM Track A Track B
Kimitaka Usami,
Director DLP Operations Asia Pacific


Save our Earth - A Life Support of our Planet & RL Download
Sanjeev Kakar,
Director

Reducing Total-Cost-of-Service Download
2:30PM Track A Panel
Moderator:
Oliver Lemanski,
Regional Project Manager

Panel Discussion - To repair or to swap? That is the question

Onno Boots
,
Managing Director Asia

Wendy
McDowell
,
Sr Manager IPG Hardware Operations

Mathias von Bescherer

Director, Channel Operations


C Kularasah Ganasarajah

Sr Manager Customer Service Operations, Asia

Sanjeev Kakar
,
Director


Howard James Scott
,
Consulting Partner

3:30PM Leslie Harms - Director, Registration/Membership Relations Director, RLAClosing Remarks
Leslie Harms
Director Membership Relations
RLA
4:00PM
Lyndsey Turner - Faculty Recruitment, RLALyndsey Turner
Faculty Recruitment
RLA

LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)

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