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Singapore 2008 - Conference Schedule

Conference presentations are available for download at no charge for RLA Members. Click on the Download link, then log in with your RLA username and password.

TUESDAY - OCTOBER 7, 2008
9:00AM-
4:30PM
Pre-Conference Workshops
9:00AM-4:30PM
RLA Industry Focus Committees
Open Discussions

9:00AM-4:30PM
6:00-
8:00PM

RLA Reception for Event Exhibitors, Sponsors and Speakers - EXHIBIT HALL

WEDNESDAY - OCTOBER 8, 2008
8:30AM

EXHIBIT HALL OPENS

10:30AM Welcome Remarks Download
Rebekah Nixon,
Faculty & Seminars Manager,
Reverse Logistics Association
gailen vick - president reverse logistics trends, inc.Keynote Address:
Economy Demands Reverse Logistics Outsourcing
Download
Gailen Vick, President,
Reverse Logistics Association
12:00-
1:30PM

BUFFET LUNCH - EXHIBIT HALL

1:30PM Track A Track B
Tony SciarrottaTony Sciarrotta,
Director of Returns Management


Returns Management Process Download
Sanjeev Kakar,
Director
RT Outsourcing, India


Challenges and Opportunities in Reverse Logistics in India Download
2:30PM Track A Track B
Stuart Teo,
Director, Global Business Development


Reaching Out to Customers in Over 1000 Islands in Indonesia Download
Jeroen Weers,
Development Manager RML, Spring


Thinking Forward in Returns Download
3:30-
4:00PM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

4:00PM Track A Panel Track B
Moderator:
Dr. Kent Goeking
Senior Executive


Panel Discussion: Methods of Outsourcing Download
John Mehrmann,,
Vice President, Business Development , ZSL


How To Create and Maintain Profitable Partnerships Download

Stephen Barnett

Business Manager, RGL

David Novak

Director Intl Strategic Relations

Felix Shalit
Vice President, Hyper Microsystems

Brent Casper

Program Manager RL Quote, RLA
5:00-
7:00PM

ROUND TABLE DISCUSSIONS

Don't miss this opportunity to talk directly with the Conference Speakers and also your RL colleagues to determine the best solutions to your RL challenges.
Round Table 1:
Tony Sciarrotta, Director of Returns Management, Philips
Dr. Rajesh Piplani, Assoc. Professor & Director, Center for CSM, Nanyang Technological University
Gailen Vick, President & CEO, Reverse Logistics Association
Round Table 2:
Vincent Lim, APAC SCFO - Program Manager, Cisco Systems
Dr. Kent Goeking, Senior Executive, Accenture
Brent Nichols, Marketing Director, Reverse Logistics Association
Round Table 3:
Ganasarajah Kularasah, Sr Manager Customer Service Operations, Seagate Technology
Surya Dash, Head of Material Logistics, Nokia India
Oliver Lemanski, Asia Pacific Regional Manager, MGH Consulting
Dave Whitley, Media Marketing Manager, Reverse Logistics Association
Round Table 4:
Maxwell Chen, APJ Service Parts Planning Director, DELL
Hyunsoo Kim PhD, Professor, Kyonggi University, Korea
Jeremy Vick, VP WW Business Development, Reverse Logistics Association
THURSDAY - OCTOBER 9, 2008
8:30AM

EXHIBIT HALL OPENS

9:00AM Track A Track B
Maxwell Chen,
APJ Service Parts Planning Director


Controlling Reverse Logistics Processes to Improve Bottom Line Download
Hyunsoo Kim PhD,
Professor, Kyonggi University, Korea


RFID Information for Recycling EOL Consumer Electronics
10:00-
11:00AM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

11:00AM Track A Panel Track B
Moderator:
Oliver Lemanski,
Asia Pacific Regional Manager


Challenges of Creating World Class & Automated Reverse Logistics Processes in Emerging Markets Download
Ron Kula,
VP Supply Chain Solutions, Data Exchange Corp

Designing an Integrated Reverse Logistics and Service Support Network Download

Ganasarajah Kularasah
,
Sr Manager, Customer Service Operations

Surya Dash
,
Head of Material Logistics

Vincent Lim

APAC SCFO - Program Manager

Kenichi Kato
,
Managing Director
Katotec Pte Ltd

Sanjeev Kakar
,
Director, RT Outsourcing, India
12:00-
1:30PM

BUFFET LUNCH - EXHIBIT HALL

1:30PM Track A Track B
Dominick Palmisano Jr
Director, Logistics & Repair Operations
UTStarcom


Critical Success Factors in Service Logistics Download
James Pearson
Advisor,
Li Tong Group


Maximizing Opportunities From Managing Sustainability Risk
2:30PM Track A Panel Track B
Moderator:
Dave Whitley
Event Sales Executive
Reverse Logistics Association

Panel Discussion: Increasing Customer Loyalty and Managing Environmental Challenges Download
Dr Rajesh Piplani
Associate Professor & Director, Center for CSM - NTU


Creating Value from Returns - The Design of Service Networks Download

Rainer Gapp
Operations Manager Global Asset Recovery Services

Ananth Chaganty

Senior Vice President

Louie Pipicella

Business Development Manager

Kip Ferris

VP Business Development

Ron Kula
,
VP Supply Chain Solutions
3:30PM Closing Remarks Download
Jeremy Vick
VP WW Business Development
Reverse Logistics Association
4:00PM

LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)

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