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Amsterdam 2006 Event Schedule

Conference presentations are available for download at no charge for RLA Members. Click on the Download link, then log in with your RLA username and password.

MONDAY - JUNE 26, 2006
09:00 - 16:00

RLTS Pre-Conference Workshops

16:30

Reverse Logistics Association - Advisory Board Meeting

19:00

RLTS Reception for Exhibitors, Sponsors and Speakers - Exhibit Hall

TUESDAY - JUNE 27, 2006
Wireless Internet provided and supported by
08:30

EXHIBIT HALL OPENS

10:30 gailen vick - president reverse logistics trends, inc.RLTS Amsterdam 2006 Welcome Address
Gailen Vick
President & CEO
Reverse Logistics Trends, Inc.
Industry Overview Size and Forecast  Download
11:00 Tony SciarrottaKeynote Address:
Reverse Logistics: Understanding The Business Impact of Returns: Who Do We Serve?  Download
Tony Sciarrotta, Director of Returns Management

12:00-
13:30

BUFFET LUNCH - EXHIBIT HALL

13:30 Jack AllenAfternoon Keynote
The Best Defense is a Good Offense
... Reducing costs in Reverse Logistics by creating better Forward Logistics
 Download
Jack Allen, Director, Global Supply Chain Processes
14:30 Track A
Panel Discussion
Track B Track C
Moderator:
Ahmad Zubair Sahar
SVP - Customer Relations,
Reverse Logistics Association



New Ways to Streamline Operations, Drive Profits, and Delight Customers
Marco van Duijnhoven
Operations Manager,
Cisco Systems International B.V.

Reverse Logistics versus Service Logistics  Download
Adrian Dickinson
Innovations Director,
DHL Logistics



Managing WEEE in a Business-to-Business Context  Download
Robert Srumf, Global Hardware Service Operations
Job Heimerikx,
VP Operations
Cycleon
Dr Marisa de Brito,
Research Associate - OTB, Delft University of Technology
Kristin Secreto,
Senior Manager - Client Services
SiRAS
Maarten Pruijmboom,
Sr Reverse Logistics Consultant,
Capgemini Consulting
15:30

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

16:00 Track A
Panel Discussion
Track B Track C
Moderator:
Michael Blumberg
President,
D.F. Blumberg Associates


WEEE & RoHS Impact on OEMs & 3PSPs
Mark Bellwood
Product Support Manager,
Sharp Europe


Challenges Associated with Outsourcing Reverse Logistics and Repair for OEM Mobile Phone Business  Download
Dr Jo van Nunen
Department Chairman,
RSM Erasmus University



Effective Close Loop Supply Chain Organization (ECO)  Download
John Dickenson,
VP Finance,
AER Worlwide
Paul Clapham,
Parts Operations Director,
Canon Europe
Bart van Kalkeran,
Business Development Director
Dr Jacqueline Bloemhof,
Asst Professor,
RSM Erasmus University
Francine Carrick
Operations Manager WWRL
Cisco Systems
17:00-
19:00

Round Table Discussions (Hosted by Speakers) - Hors D'oeuvres/Refreshments

19:00-
21:00

Hospitality Suites

WEDNESDAY - JUNE 28, 2006
Wireless Internet provided and supported by
08:30

EXHIBIT HALL OPENS

09:00 Tim PostelIndustry Keynote Address
Moving Reverese Logistics to the Forefront  Download
Tim Postel, Service Parts Operations Executive, EMEA
10:00

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

11:00 Track A
Panel Discussion
Track B Track C
Moderator:
Ahmad Zubair Sahar
SVP - Customer Relations,
Reverse Logistics Association


Revenue Opportunities within the Reverse Logistics Process
Joseph Tarantino
National Transportation Manager,
Sprint/Nextel


Options in the Reverse Logistics Transportation Model  Download
Dr Simone Zanoni
Assistant Professor,
University of Brescia



Supply Chain Sustainability - Integration of Forward and Reverse Value Chains  Download
Lex Kwaaitaal,
Director SSCO EMEA / GM IDC,
Joris Oudenhuijzen,
Country Manager, Kiala
Jurgen Anthoni,
Head of Customer Care
12:00-
13:30

BUFFET LUNCH - EXHIBIT HALL

13:30 Track A Track B Track C
Bruno de Sousa
Channel
Project
Manager
Tony Sciarrotta
Director of Returns Management
Philips Consumer Electronics
Entitlements - Managing Costs on Returns and Warranties  Download
Andre Olde Hampsink,
Sales Director,
Cycleon



Turning Costs Into Value With Innovative Reverse Logistics Through Optimizing Your Customer Service And Marketing  Download
Peter Junger
President,
SiRAS.com Inc.



Returns and Loss Prevention Strategies  Download
14:30 Track A
Panel Discussion
Track B Track C
Moderator:
Ray Fowler
Director,
CVL



Methods of Outsourcing
Sven Verstrepen, Logistics Expert Kris Neyens, Logistics Expert
Flanders Institute of Logistics
Reverse Logistics Trends in the Flanders Region  Download
Levy Antal,
VP Business Development,
Image Microsystems



Managing the Global Impact of Electronic Waste Legislation  Download
Jack AllenJack Allen,
Director, Global Supply Chain Processes
Thomas Schmidt,
Sr Manager Post Sales Support
Lucent Technologies
gailen vick - president reverse logistics trends, inc.Gailen Vick,
President & CEO
Reverse Logistics Trends, Inc.
Peter Hurkmans
President,
Teleplan International NV
15:30 Closing Remarks
Ahmad Zubair Sahar
Senior Vice President, Customer Relations
Reverse Logistics Association
16:00 toshibatoshiba dvdLUCKY DRAWING for DVD RW, Portable DVD Players and Ipods (you must be present during the drawing to win)
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