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Amsterdam 2006 Event Schedule

Conference presentations are available for download at no charge for RLA Members. Click on the Download link, then log in with your RLA username and password.

MONDAY - JUNE 26, 2006
09:00 - 16:00	RLTS Pre-Conference Workshops
16:30	Reverse Logistics Association - Advisory Board Meeting
19:00	RLTS Reception for Exhibitors, Sponsors and Speakers - Exhibit Hall
TUESDAY - JUNE 27, 2006
Wireless Internet provided and supported by
08:30	EXHIBIT HALL OPENS
10:30	RLTS Amsterdam 2006 Welcome Address Gailen Vick President & CEO Reverse Logistics Trends, Inc. Industry Overview Size and Forecast  Download
11:00	Keynote Address: Reverse Logistics: Understanding The Business Impact of Returns: Who Do We Serve?  Download Tony Sciarrotta, Director of Returns Management
12:00- 13:30	BUFFET LUNCH - EXHIBIT HALL

13:30

Afternoon Keynote The Best Defense is a Good Offense ... Reducing costs in Reverse Logistics by creating better Forward Logistics  Download Jack Allen, Director, Global Supply Chain Processes

14:30	Track A Panel Discussion	Track B	Track C
	Moderator: Ahmad Zubair Sahar SVP - Customer Relations, Reverse Logistics Association New Ways to Streamline Operations, Drive Profits, and Delight Customers	Marco van Duijnhoven Operations Manager, Cisco Systems International B.V. Reverse Logistics versus Service Logistics  Download	Adrian Dickinson Innovations Director, DHL Logistics Managing WEEE in a Business-to-Business Context  Download
	Robert Srumf, Global Hardware Service Operations Job Heimerikx, VP Operations Cycleon Dr Marisa de Brito, Research Associate - OTB, Delft University of Technology Kristin Secreto, Senior Manager - Client Services SiRAS Maarten Pruijmboom, Sr Reverse Logistics Consultant, Capgemini Consulting

16:00	Track A Panel Discussion	Track B	Track C
	Moderator: Michael Blumberg President, D.F. Blumberg Associates WEEE & RoHS Impact on OEMs & 3PSPs	Mark Bellwood Product Support Manager, Sharp Europe Challenges Associated with Outsourcing Reverse Logistics and Repair for OEM Mobile Phone Business  Download	Dr Jo van Nunen Department Chairman, RSM Erasmus University Effective Close Loop Supply Chain Organization (ECO)  Download
	John Dickenson, VP Finance, AER Worlwide Paul Clapham, Parts Operations Director, Canon Europe Bart van Kalkeran, Business Development Director Dr Jacqueline Bloemhof, Asst Professor, RSM Erasmus University Francine Carrick Operations Manager WWRL Cisco Systems

WEDNESDAY - JUNE 28, 2006
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08:30	EXHIBIT HALL OPENS

09:00

Industry Keynote Address Moving Reverese Logistics to the Forefront  Download Tim Postel, Service Parts Operations Executive, EMEA

10:00	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
11:00	Track A Panel Discussion	Track B	Track C
	Moderator: Ahmad Zubair Sahar SVP - Customer Relations, Reverse Logistics Association Revenue Opportunities within the Reverse Logistics Process	Joseph Tarantino National Transportation Manager, Sprint/Nextel Options in the Reverse Logistics Transportation Model  Download	Dr Simone Zanoni Assistant Professor, University of Brescia Supply Chain Sustainability - Integration of Forward and Reverse Value Chains  Download
	Lex Kwaaitaal, Director SSCO EMEA / GM IDC, Joris Oudenhuijzen, Country Manager, Kiala Jurgen Anthoni, Head of Customer Care

13:30	Track A	Track B	Track C
	Bruno de Sousa Channel Project Manager Tony Sciarrotta Director of Returns Management Philips Consumer Electronics Entitlements - Managing Costs on Returns and Warranties  Download	Andre Olde Hampsink, Sales Director, Cycleon Turning Costs Into Value With Innovative Reverse Logistics Through Optimizing Your Customer Service And Marketing  Download	Peter Junger President, SiRAS.com Inc. Returns and Loss Prevention Strategies  Download

14:30	Track A Panel Discussion	Track B	Track C
	Moderator: Ray Fowler Director, CVL Methods of Outsourcing	Sven Verstrepen, Logistics Expert Kris Neyens, Logistics Expert Flanders Institute of Logistics Reverse Logistics Trends in the Flanders Region  Download	Levy Antal, VP Business Development, Image Microsystems Managing the Global Impact of Electronic Waste Legislation  Download
	Jack Allen, Director, Global Supply Chain Processes Thomas Schmidt, Sr Manager Post Sales Support Lucent Technologies Gailen Vick, President & CEO Reverse Logistics Trends, Inc. Peter Hurkmans President, Teleplan International NV

15:30	Closing Remarks Ahmad Zubair Sahar Senior Vice President, Customer Relations Reverse Logistics Association
16:00	LUCKY DRAWING for DVD RW, Portable DVD Players and Ipods (you must be present during the drawing to win)