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RLA Conf & Expos: Las Vegas 2015
Rio Las Vegas
Mon, Feb 09, 2015 - Thu, Feb 12, 2015

RLA Conference & Expo: Las Vegas 2015
Conference Schedule

LIVE VIDEO STREAMING: If travel or cost restrictions are overwhelming, look at our low cost Live Video Streaming Solution. Sessions at the RLA Conference & Expo: MON - FEB 09, 2015 will be streamed live into your office or home; this includes all general sessions, case studies, panels and tracks.


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MON - FEB 09, 2015
8:00 AM

12:00 PM
re

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.

9:00 AM

10:30 AM
1
Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Room E
Tropical E-F
Gailen Vick
Executive Director

WORKSHOP: Successful Outsourcing: RFQs, Contracts and SOWs
Track: Corporate Social Responsibility
Track: Standards
Gary Patterson
CEO

WORKSHOP: How to Get Your Project Approved AND Resourced and Assure Your Next Promotion
Tony Sciarrotta
Asset Recovery

WORKSHOP: How To Reduce Returns (and Become a Hero at Your Company)
Track: Consumer Products
10:30 AM

11:00 AM
br

Break

11:00 AM

5:00 PM
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RLA CHARITY GOLF TOURNAMENT - Red Rock Country Club

Sponsorships allow you to host your guests and take advantage of this great networking opportunity. Buses leave at 11:00 am for 18 holes and 1:00 pm for 9 holes of golf from the Rotunda passenger drop-off.

If you would like to participate or be a sponsor, please contact felecia@RLA.org.

Sponsorships for this event are still available.

TUE - FEB 10, 2015
8:00 AM

5:00 PM
re

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.

9:00 AM

10:30 AM
1
Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Room E
Tropical E-F
Gailen Vick
Executive Director

WORKSHOP: Best Practices: Lean Repair and Reverse Logistics Trends
Track: Consumer Products
Track: Standards
Gary Patterson
CEO

WORKSHOP: Find Your Million Dollar Blind Spot Before It Finds You: How to Avoid the 5 Biggest Mistakes in Growing Your Business
Tony Sciarrotta
Asset Recovery

WORKSHOP: How To Reduce Returns (and Become a Hero at Your Company)
Track: Consumer Products
10:30 AM

10:45 AM
br

BREAK

10:45 AM

12:15 PM
2
Gailen Vick
Executive Director

WORKSHOP: RL Sustainability
Track: Sustainability and Environmental Management
Gary Patterson
CEO

WORKSHOP: Take Risk out of Your ………….: Find Your Million Dollar Blind Spot Before It Finds You
Tony Sciarrotta
Asset Recovery

WORKSHOP: How to Reduce Returns (and Become a Hero at your Company)
Track: Consumer Products
12:15 PM

1:00 PM
lu

LUNCH FOR WORKSHOP ATTENDEES

1:00 PM

2:00 PM
lc

INDUSTRY COMMITTEE CHAIR/CO-CHAIR STRATEGY & REPORTS MEETING/LUNCH

Room F:

1:00 PM

3:00 PM
lc1

RLA ADVISORY BOARD MEETING/LUNCH

1:00 PM

4:00 PM
ex

EXHIBIT HALL OPEN

2:30 PM

3:15 PM
3

COMMITTEE REPORTS

Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Room E
Tropical E-F
Angelika Kluna
President

PANEL: Wireless Telecommunications Committee Report
Track: Wireless Telecommunications
Guillermo Fernández deJáuregui
CEO

PANEL: Latin America Committee Report
Track: Latin America
Paul Rupnow
Director-Reverse Logistics Systems

PANEL: Software Committee Report
Track: Software Solutions
3:15 PM

3:30 PM
br

BREAK

3:30 PM

4:15 PM
4
Tony Sciarrotta
Asset Recovery

PANEL: RL Certification Committee Report
Track: RL Certification
Maria Molina
Business Development Manager

PANEL: Sustainability and Environmental Management Committee Report
Track: Sustainability and Environmental Management
Ron Lembke
Associate Professor

PANEL: Standards Committee Report
Track: Standards
4:15 PM

4:30 PM
br

BREAK

4:30 PM

5:15 PM
5
Tom Burnam
Director Global Service Operations

PANEL: Data Storage Committee Report
Track: Data Storage
Paul Baum
CEO

PANEL: Consumer Products Committee Report
Track: Consumer Products
5:15 PM

5:30 PM
br

BREAK

5:30 PM

7:00 PM
aw

Awards Gala (for Members, Speakers & Exhibitors) - Room A: Amazon M

End the day with an Awards Gala, honoring those dedicated and committed to Reverse Logistics. The following awards will be presented.

RLA Reverse Logistics Excellence Awards

  • Operational Excellence
  • Vendor Solution
  • Green Reverse Logistics
  • Lifetime Achievement

There will be hors d'oeuvres and refreshments.

WED - FEB 11, 2015
8:00 AM

5:00 PM
ex

EXPO HALL OPEN

8:00 AM

5:00 PM
re

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.

9:00 AM

9:30 AM
wr
Room A
Amazon M
Welcome Remarks
Gailen Vick
Executive Director

Welcome Remarks
9:30 AM

10:30 AM
ka
Keynote Address
Thomas Maher
Vice President for Global Service

Keynote Discussion
Track: Consumer Products
Track: Corporate Social Responsibility
Track: Standards
10:30 AM

11:00 AM
br

BREAK

11:00 AM

12:00 PM
1
Room A Panel
Amazon M
Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Moderator
Tony Sciarrotta
Asset Recovery

PANEL: What Gets Measured Gets Done
Track: Consumer Products
Stephen Slade
Senior Director, Industries Marketing

Modern supply chains are expanding today to include numerous new elements of value for the customer
Track: North America

Lisa Cotter
Sr. Director Reverse Logistics

Best Buy Focus on Returns Replacements and Damages—Learning and Actions
Track: Retailers
Mark Ferguson
Professor of Management Science

Estimating The Value Of A Money-Back Guarantee Policy In The Online Retail Context


Neil Meischeid
Sr. Director, Supply Chain


Rob Bromley
National Returns Center Operations Manager Usa


Monica Orlando
Director of Channel Operations


Amanda Knechtel
IT Manager

12:00 PM

1:00 PM
lu

BUFFET LUNCH

The buffet lunch will be served in the Expo Hall

Sponsorship Available

1:00 PM

2:00 PM
2
Room A Panel
Amazon M
Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Moderator
Joe Walden
Lecturer, Supply Chain Management

PANEL: Best Practices in Handling Electronic Waste
Track: Sustainability and Environmental Management
William Romano
Field Application Engineer

Operational Improvements of the Computer Refurbishing Process
Track: Software Solutions

Marcelo Melek
President

Implementation of Reverse Logistics in Brazil (Paraná State, Sinqfar), its current status and perspective for 2015/2016
Track: Latin America

Network Optimization

Raul Castilla
Director, Reverse Logistics


Jason MacIver
Director, Service Supply Chain


Ron Lembke
speaker Associate Professor, Supply Chain Manageme


Brian Meadows
Division Chief, Stock Reutilization


Roy Garcia
Associate Director of Supply Chain

2:00 PM

2:30 PM
br

BREAK

Sponsorship Available

2:30 PM

3:30 PM
3
Room A Panel
Amazon M
Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Moderator
Mark Erickson
National Account Manager

PANEL: How To Maximize Asset Recovery and Protect Your Brand
Hyunsoo Kim
Professor

ENVIRONMENTAL IMPROVEMENT OF FREE VISIT & PICK-UP SERVICE FOR DISPOSING LARGE SIZE CONSUMER ELECTRONICS IN SOUTH KOREA
Track: APAC
Track: Consumer Products

Kenneth McDaniel
RMA Program Manager

Journey to Customer Excellence in Reverse Logistics
Track: Consumer Products

Mario Bofill
Western Operations, Lean Six Sigma Black Belt and

Lenovo, changing its culture and transforming it operations through Bold Work Out
Track: Consumer Products


Charles Johnston
Director - Reverse Logistics


Darleen Arisco
Manager, PPS Remarketing


Rob Bromley
National Returns Center Operations Manager USA


Muzzi (Amedio) Palmieri
Executive Director Global Supply Chain


Sylvie Thompson
VP, Solutions Strategy


Kathy Murphy
Sr Sales Operations Manager


Curtis Richardson
Manufacturing Dept Technician


Steve Freemerman
Manager, Reverse Logistics


Eric Crawford
VP of Purchasing

3:30 PM

4:00 PM
br

BREAK

Sponsorship Available

4:00 PM

5:00 PM
4
Room A Panel
Amazon M
Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Moderator
Paul Rupnow
Director-Reverse Logistics Systems

PANEL: Using Analytics to Forecast Warranty Returns
Lais Bergstein
Professor Civil Law

Consumer's Responsibility & Participation on Reverse Logistics in Brazil
Track: Brasil

Mike Higgins
Chief Sales & Marketing Officer

The Compelling Case for Recovering Used Components
Track: Consumer Products
Track: North America
Track: Sustainability and Environmental Management

System Integration With RL

Mike Alner
Senior Data Analyst


Vijay Raisinghani
Google Reverse Logistics


James Bobo
Sr. Operations Manager

5:30 PM

7:00 PM
dr

CONFERENCE RECEPTION

Expo Hall:
THU - FEB 12, 2015
8:00 AM

12:00 PM
ex

EXPO HALL OPEN

8:00 AM

12:00 PM
re

REGISTRATION OPEN

For security purposes, please have a photo ID and a business card ready when checking in at the registration desk.

9:00 AM

10:00 AM
1
Room A Panel
Amazon M
Moderator
Gailen Vick
Executive Director

PANEL: The Future of Reverse Logistics Around the World

Vijay Raisinghani
Google Reverse Logistics


Charles Johnston
Director - Reverse Logistics


Monica Orlando
Director of Channel Operations


Muzzi (Amedio) Palmieri
Executive Director Global Supply Chain


Stephen Slade
Senior Director, Industries Marketing

10:00 AM

10:30 AM
br

BREAK

Sponsorship Available

10:30 AM

11:30 AM
2
Room A Panel
Amazon M
Room B
Palma A-B
Room C
Palma E-F
Room D
Tropical B-A
Moderator
Tony Sciarrotta
Asset Recovery

PANEL: Allowances in Lieu of Returns
Track: Consumer Products
Alex Tenenbaum
CEO

Selling Reverse Logistics Goods Online: Case Study of itembazaar.com Methods
Track: Retailers

David Hyatt
Professor

Sustainability and Reverse Logistics in Undergraduate Education
Track: Sustainability and Environmental Management

Mobility Screen Repair

Mark Erickson
National Account Manager


Roy Garcia
Associate Director of Supply Chain


Brianne Boettner
Sr. Manager Reverse Logistics


Alexis Stewart
Sr. Manager, After Sales


Joyce Cruts
Director

11:30 AM

12:00 PM
br

BREAK

Sponsorship Available

12:00 PM
ex

EXHIBIT HALL CLOSES

12:00 PM

12:30 PM
cr
Closing Remarks / Lucky Draw
Gailen Vick
Executive Director

Closing Remarks
LUCKY DRAWING SPONSORS
  • LUCKY DRAW SPONSORSHIPS AVAILABLE

    MUST BE PRESENT DURING THE DRAWING TO WIN
  • Lenovo


    Yoga Tablet 2 Pro
  • Jarden Consumer Solutions


    2 Mr. Coffee Espresso Makers, 2 Remanufactured Food Saver Units, 2 Remanufactured Oster Digital Red Blenders
  • Google


    2 Chromecast and 1 Nexus7 Tablet
  • P&F USA


    Bluetooth Speakers
  • Plantronics


    2 Bluetooth Headsets

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    1 Apple TV
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