Las Vegas 2004 Event Schedule

Conference sessions at no charge for association members. To access, click Download, then login with your username and password.

MONDAY FEBRUARY 2, 2004 9AM- 12PM
Outsourcing Seminar 9AM- 12PM Al Davis - Director of Consulting Services at Reverse Logistics Trends "Taking the Complexity Out of the Reverse Logistics Relationship: A view from both sides of the table" 3 hr Seminar Workshop	Six Sigma Workshop 9AM- 12PM Jane Johnson, Roy Fain & Natalie Rhode – “How to Effectively Implement a Six Sigma Program Adapted to Your Needs Without Breaking the Bank.” 3 hr Workshop

	Track A Exhibit Hall A			Track B Exhibit Hall B
12:30PM	RLTS 2004 Welcome Gailen Vick - President - Reverse Logistics Trends, Inc., "Industry Overview, Size and Forecast" Download
1:00PM	Chuck Johnston, General Manager, Bentonville Return Center, WAL-MART Stores, Inc. "The Major Challenges Facing Reverse Logistics" Download
2PM	David C. Wyld - Professor of Management at Southeastern Louisiana University - Online Auctions. Reverse Logistics in the public Sector - "Getting the Most Bang for the Tax Payer's Buck" Download			Emily Rodriguez - Vice President - Program Management - eBoomerang - "Returns Management Role of the Executive" Download
3PM	Dan Gilbert - VP of Customer Service at palmOne, Inc. - "Driving Effective Reverse Logistics Outsourcing" Download			Mike Champion - President - Return Products Management - "“Back to the Future! - With Consolidated Return Programs " Download

4pm	Panel Discussion - "How to Measure your 3PSP Performance" Moderator: Joseph Walden - Director for Command Preparations - US Army
	Donald F. Blumberg - Founder & CEO - D.F. Blumberg Associates	Gary Gear - Director, Supply Chain Mgt. Toshiba America - Storage Device Division	David C. Wyld - Professor of Management Southeastern Louisiana University
	Dan Gilbert - VP of Customer Service at palmOne, Inc.	Richard Rieman - Sales Director Liquidation.com

TUESDAY FEBRUARY 3, 2004
9AM	Donald F. Blumberg - Founder & CEO - D.F. Blumberg Associates - "Managing Closed Loop Supply Chains & Reverse Logistics Processes" Download			Larry Novicky General Manager of the Recycling Business Group - UNICOR Download
10AM	John Benardino - Director, IPGA, Reverse Logistics - Hewlett Packard - "A practical look at outsourcing" Download
11AM	Col. Joseph Walden - Dir. for Command Preparation - US Army - "Military's View of Reverse Logistics"Download			Paolo Narciso - Executive Vice President - Alorica, Global Services "The Total Service Value Equation; Impacting Your ROI,"Download
1PM	Lyndall Fry - Corporate VP, Quality - Plantronics Inc. "Costly Contributors to Reverse Logistics" Download
2PM	William P. Angrick, III - Chairman and Chief Executive Officer, - Liquidation.com "Developing a Scalable Program to Convert Returns into Cash Using Online Auctions" Download			Paul Rupnow - Partner, Reverse Logistics Solutions– Andlor Logistics Systems Inc. "7 Steps to Successful Reverse Logistics Operations" Download
3PM	Jay Gurecki - Obsolescence Manager, Space Shuttle Program - NASA - "NASA is in the Reverse Logistics Business" Download

4pm	Panel Discussion - "Requirements for an Easy Outsource Transfer" Moderator: Mark Zetter - President - Venture Outsource Group
	Dr. Dale Rogers - Chairman Reverse Logistics Executive Council - Professor Supply Chain Mgt. - University of Nevada	Richard George - Global Manager, X-Box Repair - Microsoft	Jim LaRocque - Vice President of Service - Echostar Technologies Corporation (Dish Network)
	Christopher Jereb - VP of Sales, - Liquidation.com	Emily Rodriguez - Vice President - Program Management - eBoomerang	Bill Roberts - CPIM Director, Supply Chain Management - IOMEGA Corporation

WEDNESDAY FEBRUARY 4, 2004
9AM	Tom Cervantez - Business Advisor - Davis Wright Tremaine LLP - "Mergers and Acquisitions" Download			Mike Schuler - VP Business Development - Service Electronics - "Applying Secondary Market Strategies to Asset Recovery and Service" Download
10AM	Dr. Dale Rogers - Chairman RLECl - Professor Supply Chain Mgt. - University of Nevada - "Return Policies From the Customer's Point of View" Download
11AM	Thomas M. Coughlin - President Coughlin Associates "Is there a Future in HDD Repair?" Download
1PM	Tim Ballew - Director of Operations - Alcatel "Demand Order Fulfillment" Download

2PM	Panel Discussion "Promoting Reverse Logistics to your Executive Staff" Moderator: Jeff Redford - President & Founding Partner - Jeff Redford & Associates
	Mike Schuler - VP Business Development Service Electronics	Chris Nicewander - Director of International Sales UPS Supply Chain Solutions (UPS SCS)	Paul Rupnow - Partner, Reverse Logistics Solutions Andlor Logistics Systems Inc.

3PM	Gailen Vick - President - Reverse Logistics Trends, Inc., "Closing Remarks" Download