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Las Vegas 2004 Event Schedule

Conference sessions at no charge for association members. To access, click Download, then login with your username and password.

MONDAY FEBRUARY 2, 2004 9AM- 12PM

Outsourcing Seminar 9AM- 12PM

al davis - reverse logistics trends, inc.Al Davis - Director of Consulting Services at Reverse Logistics Trends "Taking the Complexity Out of the Reverse Logistics Relationship: A view from both sides of the table" 3 hr Seminar Workshop

Six Sigma Workshop 9AM- 12PM

six sigma workshop - johnson, fain & rhodeJane Johnson, Roy Fain & Natalie Rhode – “How to Effectively Implement a Six Sigma Program Adapted to Your Needs Without Breaking the Bank.” 3 hr Workshop
12:30PM gailen vick reverse logistics trends inc.RLTS 2004 Welcome
Gailen Vick - President - Reverse Logistics Trends, Inc., "Industry Overview, Size and Forecast" Download
1:00PM chuck johnston WalMartChuck Johnston, General Manager, Bentonville Return Center, WAL-MART Stores, Inc.
"The Major Challenges Facing Reverse Logistics" Download
  Track A Exhibit Hall A Track B Exhibit Hall B
2PM david wyld southeastern louisiana universityDavid C. Wyld - Professor of Management at Southeastern Louisiana University - Online Auctions. Reverse Logistics in the public Sector - "Getting the Most Bang for the Tax Payer's Buck" Download Emily Rodriguez - Vice President - Program Management - eBoomerang - "Returns Management Role of the Executive" Download
3PM dan gilbert - palmDan Gilbert - VP of Customer Service at palmOne, Inc. - "Driving Effective Reverse Logistics Outsourcing" Download Mike Champion - President - Return Products Management - "“Back to the Future! - With Consolidated Return Programs " Download
4pm Joseph WaldenPanel Discussion - "How to Measure your 3PSP Performance"
Moderator: Joseph Walden - Director for Command Preparations - US Army
donald blumbergDonald F. Blumberg - Founder & CEO - D.F. Blumberg Associates gary gear - toshibaGary Gear - Director, Supply Chain Mgt. Toshiba America - Storage Device Division david wyld southeastern louisiana universityDavid C. Wyld - Professor of Management Southeastern Louisiana University
dan gilbert - palmDan Gilbert - VP of Customer Service at palmOne, Inc. richard rieman - liquidation.comRichard Rieman - Sales Director Liquidation.com  
TUESDAY FEBRUARY 3, 2004
9AM donald blumber d.f. blumber associatesDonald F. Blumberg - Founder & CEO - D.F. Blumberg Associates - "Managing Closed Loop Supply Chains & Reverse Logistics Processes" Download Larry Novicky General Manager of the Recycling Business Group - UNICOR Download
10AM john benardino hp hewlett packardJohn Benardino - Director, IPGA, Reverse Logistics - Hewlett Packard - "A practical look at outsourcing" Download  
11AM Col. Joseph Walden - Dir. for Command Preparation - US Army - "Military's View of Reverse Logistics"Download Paolo Narciso - Executive Vice President - Alorica, Global Services "The Total Service Value Equation; Impacting Your ROI,"Download
1PM Lyndall Fry - PlantronicsLyndall Fry - Corporate VP, Quality - Plantronics Inc. "Costly Contributors to Reverse Logistics" Download  
2PM william angrick - liquidation.comWilliam P. Angrick, III - Chairman and Chief Executive Officer, - Liquidation.com "Developing a Scalable Program to Convert Returns into Cash Using Online Auctions" Download paul rupnowPaul Rupnow - Partner, Reverse Logistics Solutions– Andlor Logistics Systems Inc. "7 Steps to Successful Reverse Logistics Operations" Download
3PM Jay Gurecki - Obsolescence Manager, Space Shuttle Program - NASA - "NASA is in the Reverse Logistics Business" Download  
4pm mark zetterPanel Discussion - "Requirements for an Easy Outsource Transfer"
Moderator: Mark Zetter - President - Venture Outsource Group
dr. dale rogers - RLEC - reverse logistics executive councilDr. Dale Rogers - Chairman Reverse Logistics Executive Council - Professor Supply Chain Mgt. - University of Nevada Richard George - Global Manager, X-Box Repair - Microsoft jim larocque - echostarJim LaRocque - Vice President of Service - Echostar Technologies Corporation (Dish Network)
Christopher Jereb - liquidation.comChristopher Jereb - VP of Sales, - Liquidation.com Emily Rodriguez - Vice President - Program Management - eBoomerang bill robertsBill Roberts - CPIM Director, Supply Chain Management - IOMEGA Corporation
WEDNESDAY FEBRUARY 4, 2004
9AM tom cervantes - Thelen Reid & priestTom Cervantez - Business Advisor - Davis Wright Tremaine LLP - "Mergers and Acquisitions" Download mike schuller - service electronicsMike Schuler - VP Business Development - Service Electronics - "Applying Secondary Market Strategies to Asset Recovery and Service" Download
10AM dr. dale rogers - RLEC - reverse logistics executive councilDr. Dale Rogers - Chairman RLECl - Professor Supply Chain Mgt. - University of Nevada - "Return Policies From the Customer's Point of View" Download  
11AM thomas coughlin - coughlin associatesThomas M. Coughlin - President Coughlin Associates "Is there a Future in HDD Repair?" Download  
1PM tim ballew - alcatelTim Ballew - Director of Operations - Alcatel "Demand Order Fulfillment" Download  
2PM jeff redfordPanel Discussion "Promoting Reverse Logistics to your Executive Staff"
Moderator: Jeff Redford - President & Founding Partner - Jeff Redford & Associates
mike schuller - service electronicsMike Schuler - VP Business Development
Service Electronics
chris nicewanderChris Nicewander - Director of International Sales
UPS Supply Chain Solutions (UPS SCS)
paul rupnowPaul Rupnow - Partner, Reverse Logistics Solutions
Andlor Logistics Systems Inc.
3PM gailen vick reverse logistics trends inc. Gailen Vick - President - Reverse Logistics Trends, Inc., "Closing Remarks" Download
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