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Amsterdam, The Netherlands

Workshops - June 15, 2010

Conference & Expo - June 15-17, 2010

CHECKLIST

Location:
Amsterdam, The Netherlands

Venue:
Dorint Amsterdam Airport Hotel

Reservations:
Group Code: RVE120609
Call +31 20 5400-777
Reserve Online

Date:
Workshops - June 15
Conference & Expo - June 15-17

Pricing:
• Conference & Expo: US$999
• Workshops only: US$899
• Conference & Expo plus Workshops: US$1,898
(prices reflect "early registration" discount until May 17, 2010)

Third Party Service Providers (3PSPs) will be exhibiting their Reverse Logistics services and solutions in Europe on June 16-18, 2009.

At RLTS Amsterdam in June, the focus of 3PSPs will be to help European OEMs & Branded companies become aware of RL support on a global basis. This is a rich opportunity for OEMs and Branded companies to identify future service partners. There has never been an opportunity like this for 3PSPs to sit down face-to-face with the key outsourcing decision makers from the major OEMs and Branded Companies. A highlight of this Conference will be on the subject of "green laws", particularly on WEEE & RoHS.

Topics range from field service, RMA, help desk/call center to mergers & acquisitions. A wide range of Reverse logistics companies are in attendance from recycling/e-waste to repair and transportation logistics.

Amsterdam 2010 Event Schedule

TUESDAY - JUNE 15, 2009
9:00AM- 6:00PM	Pre-Conference Workshops 9:00AM-3:00PM	RLA Industry/Focus Committee Reports 5:00PM-6:00PM
3:30PM	EXHIBIT HALL OPENS
6:00PM- 7:30PM	RLA Reception for Exhibitors, Sponsors and Speakers - Exhibit Hall
WEDNESDAY - JUNE 16, 2009
Wireless Internet provided and supported by:
8:30AM	EXHIBIT HALL OPENS
10:30AM	Amsterdam 2009 Welcome Gailen Vick, President & CEO Reverse Logistics Association
11:00AM	Keynote Address:
12:00PM- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A Track B
	Some Reflections on 3PSPs Bryan Maguire, Regional VP for EMEA Optimal Spare Parts Management
2:30PM	Track A Panel Track B
	Moderator: Panel Discussion: Efficient Returns Management Creating Value from Returns
3:30PM- 4:00PM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
4:00PM	Track A Panel Track B
	Moderator: Panel Discussion: Methods of RL Outsourcing Jelle Schoenmaker, Sales Director Case Study: Cycleon Leveraging Superior Performance to Earn the Loyalty of your Customer Base
5:15PM	Departure Time - Shuttle Bus from Hotel to Amsterdam for Canal Dinner Cruise
5:45PM- 8:30PM	Amsterdam Canal Dinner Cruise (Seats are limited. Please sign-up when you register for the Conference & Expo. Busses depart Dorint at 5:15pm) Sponsorships still available!
THURSDAY - JUNE 17, 2009
8:30AM	EXHIBIT HALL OPENS
9:00AM	Track A Panel Track B
	Moderator: Panel Discussion: New Ways to Streamline Operations, Drive Profits, and Delight Customers Network Optimization & Cost Reduction
10:00AM- 11:00AM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
11:00AM	Track A Panel Track B
	Moderator: Panel Discussion: Challenges and Compliance with Cross Border Commerce Jeroen Weers, Developmental Manager RL
12:00PM- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A Panel Track B
	Dick Kluis, Vice President, Product Marketing The Impact of "Conditional Awareness" on your Service Network RL Shared Costs Between Wireless Carriers and Manufacturers
2:30PM	Track A Track B
	Moderator: Panel Discussion: Environmental Management Considering Sustainability and Corporate Social Responsibility Requirements for Battery Take Back Schemes According to EC Battery Directive
3:30PM	Closing Remarks Leslie Harms Director, Registration/Membership Relations Director Reverse Logistics Association
4:00PM	LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)