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Amsterdam 2010 Event Schedule

SUNDAY - JUNE 13, 2010
6:00PM-
7:30PM

RLA Reception for Exhibitors, Sponsors and Speakers - Exhibit Hall

MONDAY - JUNE 14, 2010
8:30AM

EXHIBIT HALL OPENS

9:00AM-10:00AM RLA Industry/Focus Committee Reports
9:00AM-10:00AM
10:30AM
gailen vick - president reverse logistics trends, inc.Amsterdam 2010 Welcome
Gailen Vick
President & CEO
Reverse Logistics Association
11:00AM Keynote Address:
Rehman Mohammed
Senior Director, Customer Value Chain Management

How to Collaborate to Maximize Revenue from Reverse Logistics
12:30PM
Track A Track B Track C
 
Thomas Müller
,
Director, Care Supply Chain Management


Nokia: Transformation Journey

Peter
Newman
,
EMEA
Procurement
Manager


Georg
Faust
,
Service
Network
Manager

Managing the Service Network
1:30PM-
3:30PM

Buffet Lunch - Exhibit 1:30PM - 3:30PM

4:00PM
Track A Panel Track B Track C

Moderator:
Tony Sciarrotta,
Director, Asset Recovery,
Philips Consumer Lifestyle


Panel Discussion: Returns Management and Asset Recovery

Christian Christensen,
Vice President


Challenges in Global AMS Business

Dr.ir. Harold Krikke
,
RLA Professor of Closed Loop SCs

Dianne Hofenk
,
MSc


Results of Global Survey on Reverse Logistics

Ian Towell ,
Asset Recovery and
Retail Returns Management




Paul Bruce
,
VP Global Services


Maurits Matthijsse -
Director European Operations

 
5:30PM-
7:30PM

Amsterdam Canal Dinner Cruise

(Seats are limited. Please sign-up when you register for the Conference & Expo)

Sponsorships still available!
TUESDAY - JUNE 15, 2010
9:00AM
Track A Panel Track B Track C

Moderator:
Maarten Pruijmboom
Managing Partner,
Serve2XL - The Service Excellence Company
serverxl
Panel Discussion: Methods of RL Outsourcing

Liam O'Halloran
,
Senior Vice President


Integrating Reverse Logistics to Drive Out Costs and Reduce Cycle Times

Jelle Schoenmaker
,
Sales Director


Returns Management in Electronics & E-Commerce

Dick Kluis
,
Vice President, Product Marketing



Feargal Nac Conuladh
,
Vice President, Services



Helen Dupeux -
Service Logistics Manager


Paul Bruce
,
VP Global Services

10:00AM-
11:00AM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

11:00AM
Track A Panel Track B Track C

Moderator:
Marcel Kaal,
WEEE Consultant,
Pincvision

Panel Discussion:
Challenges and Compliance with Cross Border Commerce

Theo Alkemade
,
Vice President Mobile Services
EMEA&APAC

Managed service of Customer Premisses Equipment (CPE) return flows
 

Ernst Klaassen,
EMEA Reverse Logistics Manager,
Sun Microsystems




Ron Laan,
Attorney,
VAN DIEPEN VAN DER KROEF LAWYERS

Mark Twaalfhoven
,
President,
Valuec BV
 
12:00PM-
1:30PM

BUFFET LUNCH - EXHIBIT HALL

1:30PM
Track A Track B Track C

Stefan Danckert,
CIO


Reverse Logistics with SAP R/3
1
Stef de Bont,
Managing Director


Controlled Reverse Chains for End-of-Life Products
1
Herman Goemans
,
Managing Director


Optimization of RL in Product Lifecycle Management
2:30PM
Track A Track B Track C

Adrian Clitheroe,
Managing Director
Amark International

Panel Discussion:
Environmental Management Considering Sustainability and Corporate Social Responsibility

Leslie Harms
,
Director of Membership Relations
Reverse Logistics Association

Making the Most of your RLA Membership Benefits

Dick Kluis
,
VP Product Marketing

Service 2.0 - Profitability & Customer Satisfaction, Service LifeCycle Management

Tony Sciarrotta
,
Director, Asset Recovery

Walter Tobe,
EU Environmental Manager, Corp Strategy
   
3:30PM Closing Remarks
Kurt Walker
Director of Special Events
Reverse Logistics Association
4:00PM
leslieLucky Drawing
Leslie Harms
Director of Special Events
Reverse Logistics Association

LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)

WEDNESDAY - JUNE 16, 2010
9:00AM-
3 :00PM
Post-Conference Workshops
9:00AM-3:00PM
 
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